LOCATION & PARKING

We are located at 58 Exchange Street in Portland, Maine's historic Old Port district. Metered parking and garages are available. For convenience, you can download the Passport Parking App (zone #7113) for easy meter payment and to extend time without leaving the salon.

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SALON CANCELLATION POLICY​

To be effective and fair to all our clients and out of consideration for our time, we have adopted the following policy: WE REQUIRE 1-2 BUSINESS DAY'S NOTICE to cancel an appointment. APPOINTMENTS EXCEEDING 2 HOURS REQUIRE A MINIMUM OF 2 BUSINESS DAYS NOTICE. Clients who cancel same day, last minute will owe 50% of their missed appointment, prior to rescheduling. No-Shows appointments will be charged full price of scheduled service in order to reschedule. As a courtesy, established clientele will receive an automated email and text appointment reminder 1 week prior to a scheduled appointment. We look forward to providing you with a great experience!​

SALON GUARANTEE POLICY

All services are guaranteed. Notify us within 48 Hours and we'll make the adjustment at no charge within 1 week. We do not offer refunds on services rendered. No returns or exchanges on retail purchased, including gift certificates and deposits.